Okay, so we appreciate the convenience of email and today's technology but chemistry is also important to us, and you can't get that without spending time together. We like to become part of our client's team, and get under their skin, so it's not unusual to see one of us in their company at least once a week.

We're also strong believers in getting clients and journalists together whenever possible, be it for breakfast, brunch, lunch or just a glass of wine. But we set our objectives from the start, and our aim is to come away with a quality editorial opportunity.